Team Lead Supervisor- $22–$28 /hour

About Staff Shop:

Staff Shop Inc. is a privately held Canadian-Indigenous-Women owned staffing and essential resource firm servicing Canada I USA I Caribbean as an award-winning diverse supplier, certified with CCAB, CAMSC, WBE & WEConnect.

What Staff Shop Offers:

• Our staff enjoy the proper tax deductions, a weekly pay-cheque paid direct deposit, and a T4 each year
• We follow all provincial governmentregulationsregarding your rights as an employee and your personal information is handled with the utmost confidentiality
• Advanced technology allows for easy scheduling and communication with our Staff Star teams
• Referrals are welcomed! Opportunities to work with your friends and network in the industry.

About the role:

Responsibilities & Requirements:

• Banquet, wedding, conference and private event experience is an asset

• Previous experience as a Supervisor in the Food & Beverage industry

• Manage all day to day operations, lead team, comply with health and safety

Regulations

• Provide and delegate instructions/tasks on behalf of the client to team members,

ensuring minimal questions between clients and team members

• Promote teamwork atmosphere, leading the team with a helpful, motivating, and

humble attitude while avoiding an air of superiority

• Ensure guests receive high quality and consistent service

• Possess strong leadership and mentor-like qualities

• Track hours via timesheet for all staff onsite and collect signatures for client

approval

• Be able to take initiative and keep the overall success of the event as the main goal

and objective

• Provide support and guidance to the front of house and back of house staff

• Act as the Staff Shop representative via on-site communications

• Complete Supervisor Checklist while on site

• Submit Supervisor Recap Form at the end of each shift

• Promote a positive Staff Shop morale, ensuring employees are friendly, engaged, and

happy at work

• Check up on team members throughout shifts to ensure quality and completion of tasks

• Print and track staff hours via provided timesheet for all team members onsite and collect

both initials from staff and approval signatures from clients

• Print and track documents to record any uniform deductions

• Manage breaks per client expectations, documenting accordingly and covering staff

positions when necessary in 15-minute increments

• Ensure team members are maintaining uniform requirements, cleanliness, and health and

safety standards

• Address any Health and Safety issues or incidents, escalating to Staff Shop internal staff as

needed

• Escalate any client feedback, staff issues, or performance concerns to the internal Staff

Shop staff immediately and discreetly

• Must be able to exert physical effort, endure various physical movements throughout the

work areas, reach up and down, and remain stationary at times throughout work periods

• Be able to focus on the job while standing and moving about freely, which can include

bending, climbing stairs and carrying items weighing up to 25lbs and able to lift up to

50lbs with another person to assist

• Be flexible for varying shifts/hours and overtime

• Be punctual, reliable, and committed to each assignment

• Hold the proper liquor service certifications based on provincial requirements (if/when

serving alcohol), and follow all alcoholic beverage control policies

• Preferred experience:

o 6 months- 1 year of previous employment with Staff Shop

o Excellent attendance record and punctuality

o Organization and timely coordination via email, phone, text

o 3-5 years hospitality experience including serving, bartending and supervising

As an equal opportunity employer, Staff Shop celebrates diversity and inclusivity. We know that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, 2SLGBTQAA+ people, immigrants, veterans and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that we will never reach our definition of excellence without you.

#staffshophiring

Job Types: Part-time, Casual

Salary: $22.00-$28.00 per hour

Schedule:

• Day shift
• Evening shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Hospitality: 3 years (preferred)