Payments & Cash Operations Supervisor:$50-54k/year

We are seeking a Payments & Cash Operations Supervisor to join our fun and energetic Payments & Cash Services Team. As a member of our team, you will be responsible for managing the day-to-day currency, electronic, online, and cheque payments, ensuring the highest standards of accuracy, integrity, and timeliness.

Responsibilities:

In this role, you will be responsible for the following tasks:

• Reconciling various deferred revenue accounts, applying payments and deposits on completion of our obligation
• Managing deposits, banking accounts, cash management, cash flows and disbursements, and wire transfer operations
• Coordinating and establishing policies and best practices for the management of credit cards, cheques, vouchers, ATMs, and payment terminals
• Participating in the evaluation of controls and processes around the reconciliation of accounts, GLs, and Bank Statements and preparing deposits
• Ensuring proper revenue recognition and adherence to policies and procedures concerning client payments via cash, credit cards, cheque, and EFTs
• Supporting the Payments & Cash Services Manager, stakeholders, and payment team’s objectives and projects
• Supporting integrated systems, configurations, currency handling, and processing applications
• Recruiting, training, building, and supervising 6-20 part-time and seasonal staff members
• Applying and ensuring employees understand and apply operating policies and procedures
• Supporting staff by approving/overseeing transactions as needed, assisting with balancing issues, and verifying currency outages

Qualifications:

To be successful in this role, you should possess the following qualifications:

• A minimum of 5+ years of related payment and currency handling or banking experience
• Extensive knowledge of payment methods and currency operations
• Accounting & Finance Certification is considered an asset
• Experience with currency handling equipment, bank reconciliations, and journal entries
• Working with high volumes of currency
• Solid understanding of payment types and cash management practices and systems
• Understanding of PCI compliance and regulations
• Knowledge of the reconciliation flow, determining cash requirements, and maintaining cash flows
• Ability to work independently with little supervision
• Exceptional time management and organizational skills
• Advanced analytical and problem-solving skills
• High proficiency in MS Office Suite (Excel, Word, and Outlook)
• Excellent at providing a high level of customer service

If you are a proactive, optimistic, and dynamic individual who is capable of delivering on multiple priorities, we encourage you to apply for this position. Join our team and help us build a world-class Payments & Cash Services operation that is both professional and fun!