Payments & Cash Operations Supervisor:$50-54k/year

Staff Shop

Full Time
Posted 4 weeks ago
Job Description:
We are seeking a Payments & Cash Operations Supervisor to join our fun and energetic Payments & Cash Services Team. As a member of our team, you will be responsible for managing the day-to-day currency, electronic, online, and cheque payments, ensuring the highest standards of accuracy, integrity, and timeliness.


In this role, you will be responsible for the following tasks:

  • Reconciling various deferred revenue accounts, applying payments and deposits on completion of our obligation
  • Managing deposits, banking accounts, cash management, cash flows and disbursements, and wire transfer operations
  • Coordinating and establishing policies and best practices for the management of credit cards, cheques, vouchers, ATMs, and payment terminals
  • Participating in the evaluation of controls and processes around the reconciliation of accounts, GLs, and Bank Statements and preparing deposits
  • Ensuring proper revenue recognition and adherence to policies and procedures concerning client payments via cash, credit cards, cheque, and EFTs
  • Supporting the Payments & Cash Services Manager, stakeholders, and payment team’s objectives and projects
  • Supporting integrated systems, configurations, currency handling, and processing applications
  • Recruiting, training, building, and supervising 6-20 part-time and seasonal staff members
  • Applying and ensuring employees understand and apply operating policies and procedures
  • Supporting staff by approving/overseeing transactions as needed, assisting with balancing issues, and verifying currency outages

To be successful in this role, you should possess the following qualifications:

  • A minimum of 5+ years of related payment and currency handling or banking experience
  • Extensive knowledge of payment methods and currency operations
  • Accounting & Finance Certification is considered an asset
  • Experience with currency handling equipment, bank reconciliations, and journal entries
  • Working with high volumes of currency
  • Solid understanding of payment types and cash management practices and systems
  • Understanding of PCI compliance and regulations
  • Knowledge of the reconciliation flow, determining cash requirements, and maintaining cash flows
  • Ability to work independently with little supervision
  • Exceptional time management and organizational skills
  • Advanced analytical and problem-solving skills
  • High proficiency in MS Office Suite (Excel, Word, and Outlook)
  • Excellent at providing a high level of customer service
If you are a proactive, optimistic, and dynamic individual who is capable of delivering on multiple priorities, we encourage you to apply for this position. Join our team and help us build a world-class Payments & Cash Services operation that is both professional and fun!

Job Features

Employment Type



Calgary, Alberta

Pay Rate


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Staff Shop Inc. is a privately held Canadian-Indigenous-Women owned staffing and consulting firm servicing Canada I USA I Caribbean as an award-winning diverse supplier, certified with CCAB, CAMSC, WBE & WEConnect International.

CNESST# 2102003