Staff Shop

Full Time
Posted 3 weeks ago

The Practice Manager assists in the management of the practices of arbitrators in the Ottawa and Toronto offices. They have 5+ years of experience working as an assistant (ideally in a law firm), exercise good judgement in a variety of situations, and have the ability to balance multiple priorities.


  • Effectively communicate and confirm daily calendar requirements
  • Pull supporting documentation/information for meetings, and arrange appointments/travel
  • Maintain a bring forward system
  • Apply Microsoft Outlook rules, flags, and categories to manage business-related email while utilizing an effective electronic folder structure
  • Ensure email is filed on a regular basis
  • Manage speech transcription, docket entry, billing, e-billing, A/R status, and collection
  • Handle and coordinate large arbitrations files, send out terms of appointment
  • General administrative and clerical duties, from answering phones to filing and making copies (printing and binding) mailing out documents
  • Personal assistance (paying bills, fixing wifi issues, dealing with medical insurance, etc)
  • Attend meetings and take notes
  • Making travel arrangements
  • Support arbitration opening and closing procedures, manage requests for availability, and scheduling
  • Send and obtain mediation/arbitration agreements, obtain mediation/arbitration briefs, file mediators’/arbitrators’ reports, send out accounts, and obtain payments


  • 5+ years of experience working as an assistant (legal preferred)
  • 2+ years of experience bookkeeping (QuickBooks preferred)
  • Calendar management experience is required


  • Legal Assistant Certificate – preferred
  • Law Clerk Certificate – preferred


Job Type: Full-time

Additional pay:

  • Bonus pay


  • Dental care
  • Extended health care
  • Paid time off
  • Vision care


  • 8 hour shift

Job Features




Toronto, ON

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Staff Shop Inc. is a privately held Canadian-Indigenous-Women owned staffing and essential resource firm servicing Canada I USA I Caribbean as an award-winning diverse supplier, certified with CCAB, CAMSC, WBE & WEConnect.