Banking Sales Lead, Indigenous Commercial Clients: $100-150k/yr

Staff Shop

Full Time
Posted 1 week ago

Our client, a financial institution devoted to Canadian entrepreneurs, has a need for a Bilingual Commercial Leader within their CIBU (Comprehensive Indigenous & Black Entrepreneurs Virtual Business Unit) with lived Indigenous experience. With nearly 1,000 Indigenous and Black entrepreneurs from coast to coast, their team members and partners across Canada are dedicated to supporting the business community. They are set apart from other financial institutions by doing more to help Canadian entrepreneurs by providing financing and advisory services. Their mandate is to promote certification to companies, and they have been one of the 100 best employers in Canada for 17 years, and for the 13th year, in terms of diversity.

With a long history of working with Indigenous and Black entrepreneurs, appreciating their unique histories, cultures, and contributions to Canada, our client stands in solidarity with communities, and have an Indigenous and black employee resource group available to all employees. Their lending and hiring practices are also part of their ongoing commitment to reconciliation.


Title: Commercial Leader, Virtual Business Centre

As a Leader in their Virtual Business Centre within CIBU (Comprehensive Indigenous & Black Entrepreneurs Virtual Business Unit), you will be responsible for leading a virtual sales team of Account Managers dedicated to the Indigenous community and across the country, from Atlantic to West Coast. This new job opportunity was created to be a partner of choice and to showcase the bank’s financing and advisory services. This is a hybrid role, with 2 days in office; however, if you are the perfect fit and not located near one of the locations, there may be a remote exception made. Locations include Brampton, Toronto, Mississauga, North York, Vaughan, Markham, Burlington, Scarborough, Kitchener, Hamilton, St. Catharines, Oshawa, Barrie, Brantford.

What you’ll need to achieve:

  • Align the vision and strategies of the Virtual Bank’s Indigenous and Black Entrepreneur Team with the organisation’s overall goals.
  • Collaborate with key stakeholders to align goals and KPIs. Lead a virtual sales team dedicated to serving and reaching the Indigenous and Black entrepreneur community. The team manages clients with up to $3m in sales.
  • Responsible for the achievement of the team’s objectives and indicators.
  • Work closely with the Client Diversity team to develop a comprehensive acquisition and reach strategy for the small segment of these groups, including collaboration on sponsorship allocation.
  • Support the development of new solutions and processes aligned with the needs of the community.
  • Responsible for compliance with business rules, policies and procedures, as well as high-level credit analysis and due diligence in connection with transactions.
  • Lead the team toward growing the portfolio; mainly converting referrals from Clients, but also utilising your own strategies.
  • Challenge account managers to build a solid strategic plan for nurturing and converting inbound leads. There is a diversity team that is responsible for bringing in leads; this role is focused on leveraging leads and is more relationship oriented than sales oriented.

What you need to succeed in this role:

  • Must have thorough work experience providing banking/credit/financing advice to clients and selling such products.
  • Proven leadership and involvement in strategic projects.
  • Ability to work in a very fast paced/high volume environment.
  • Strong business acumen, business development and customer relationship management skills.
  • Leadership and ability to manage a team. (Management experience preferred but not required)
  • Passionate about and has an in-depth understanding of the reality of Indigenous and Black entrepreneurs, and but doesn’t necessarily need to have professional experience with these communities.
  • Has lived Indigenous experience.
  • In-depth knowledge of products, policies, processes and procedures.
  • Strong credit judgement with a good understanding of credit policies and practices and able to make strong recommendations.
  • Excellent ability to express and write in both English and French required.
  • Valid driver’s license.

Please note that due to the intrinsic cultural aspects of this role, lived Indigenous experience is considered an asset. Staff Shop Inc. is committed to conducting its business in compliance with all applicable human rights law. Protected Grounds is determined in accordance with the human rights legislation that applies in each province in which we provide services, and include race, creed, colour, ethnic origin, age, sex, sexual orientation, gender identity, gender expression, citizenship, record of offences, family status, marital status, nationality, ancestry, place of origin, receipt of public assistance or disability of such person or employee (“Protected Grounds”).

Job Type: Full-time

Pay: $100,000.00-$150,000.00 per year


  • Dental care
  • Extended health care
  • Paid time off

Application question(s):

  • Do you have Indigenous experience and knowledge?


  • Credit, Finance, Banking: 6 years (preferred)


  • English and French fluently (required)

Work Location: In person

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Staff Shop Inc. is a privately held Canadian-Indigenous-Women owned staffing and consulting firm servicing Canada I USA I Caribbean as an award-winning diverse supplier, certified with CCAB, CAMSC, WBE & WEConnect International.

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